The Intel® SSU defaults to the " Summary View" on the output screen following the scan. Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information.Download the Intel® SSU and save the application on your computer.Is it the latest 7.8.1.20?ģ- Could you please provide "step-by-step" instructions on how you (try) to undervolt the CPU using Intel® XTU? This is to understand better the scenario and replication steps.Ĥ- Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system: In order to review this further, could you please provide us with the following information?ġ- Is this a new system? If so, have this behavior occurred since the first day that you have the device, or did it work as expected before?Ģ- Please confirm the Intel® Extreme Tuning Utility (Intel® XTU) version running on the system. Hello you for posting on the Intel® communities. Troubleshooting I've tried: I've disabled the Windows features that the help file states are incompatible with XTU with no change to this inconsistency (Core Isolation Memory Integrity (HVCI)- Windows says "the page does you are trying to access has no supported features and is not available" Hyper-V is disabled Virtual Machine System is disabled). Note that the functionality will be restored or removed without any changes being made to my system or BIOS.
However, more often than not, XTU will not allow me to apply the selected undervolt, or it will not allow me to make any changes to the Core Voltage Offset slider despite this being colored as active in the window. The undervolt has, on some occasions, been maintained after shutdown/restart. For reasons I can't explain, I have, sometimes, been able to apply the undervolt and the temperature drop and performance improvement is noticeable. I have a 12700KF processor that I am trying to undervolt using XTU.
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